Cancellation policy

Subscription terms and conditions

Many products in our shop can be purchased as a product subscription. In the following, it will be explained how you can change and cancel your subscription.

Subscriptions:

When you purchase a subscription, you will receive recurring deliveries in the intervals selected when you order. Your payment details will be stored securely and you will be charged for each of these deliveries automatically. You can cancel a subscription if you do not wish to renew it. If you would like to cancel or change your subscription, you can do so at any time. You can contact our customer support team to make changes and cancellations of your subscription. For more information on returns and refunds, please see our returns policy. You can cancel a partially paid pre-order that has not yet been fulfilled. If the order has already been fulfilled, you cannot cancel the order, but you can request a full or partial refund. For more information on returns and refunds, please see our cancellation policy.